Privacy Notice

This Privacy Notice explains how FlipFinder AI ("we", "us") collects, uses, and protects your personal data when you use our website and services. FlipFinder AI is the data controller for personal data processed through the Service.

1. Data We Collect

• Account data: email address, login credentials, authentication identifiers.
• Usage data: listings you submit, analyses generated, feature interactions.
• Technical data: IP address, device and browser information, log data.
• Support data: messages and attachments you send us.

Payment data (card details, billing address) is collected and processed directly by Paddle, our Merchant of Record. We do not store payment card numbers.

2. Purposes & Legal Basis

• Provide and operate the Service — performance of contract.
• Authenticate accounts and prevent fraud/abuse — legitimate interests / legal obligation.
• Improve product features and AI quality — legitimate interests.
• Customer support — performance of contract.
• Service-related communications — legitimate interests; marketing only with consent.

3. Sharing

We share personal data with:

• Paddle, our Merchant of Record, for sale of the product, subscription management, payments, tax compliance, and invoicing.
• Service providers / subprocessors: cloud hosting, database, authentication, AI model providers, analytics, error monitoring, and email delivery.
• Authorities where required by law.
• Professional advisers (legal, accounting) as needed.

4. International Transfers

Where personal data is transferred outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

5. Retention

We keep personal data only as long as needed for the purposes above or to comply with legal obligations. Account data is retained while your account is active and deleted or anonymised within a reasonable period after closure.

6. Your Rights

Subject to applicable law (including GDPR/UK GDPR), you have the right to:

• Access, rectify, or erase your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Complain to your local supervisory authority

To exercise rights, email support@flipfinderai.app. We respond within one month.

7. Security

We use appropriate technical and organisational measures, including encryption in transit, access controls, and least-privilege practices, to protect personal data.

8. Cookies

We use essential cookies required to operate the Service (e.g. session/authentication). We may use limited analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

9. Contact

FlipFinder AI · support@flipfinderai.app